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Do you have any comments, complaints or feedbacks regarding the electrical services, oil and gas local business development (LBD) or any other general queries related to the energy sector? Please tweet or tag us on Instagram using #eidpmo_complaints or use the online form. ***Please note that we take your privacy very seriously and any complaints will be treated anonymously. Therefore we seek your cooperation in providing us with your details that will enable us to contact you.


 Recent Complaints

Name:Anak Tempatan Kecewa
Complaint:Hi, I would like to know what is the status for the FDI in Brunei. One of the FDI i work with now given us force unpaid leave due to the relevant authority. Back to last year 2016 i still remember that MINISTER EIDPMO promised to this FDI to give him to solve the thing for 3 month.But until today no news at all it seem silence. Now we the local worker suffer no salary due to force unpaid leave. What we know the relevant authority were MPRT, BEDB, EIDPMO and BRI's. For this metter alredy write a complain letter to His Majesty regarding this matter.       
Date:17/01/2017 01:56 PM
Name:Curious person
Complaint:Hi, would like to enquire what is the requirement for a company for an employee. Is there any specific for only localism and just ignoring for not local although most of background (family) is local? Isn't it had to be revise? Just being confuse regarding this nowadays. Appreciate if there is details explained for this matters.
Thank you.
Date:12/01/2017 11:49 AM
I worked in one of the foreign companies(Company K). I wonder how the labour department is granting many foreign worker(s) work permits/visas and this company HR department handled by foreigner(s) and not by local/citizen?. These “issues” have been in practice for years till present such as follows:-
1.       WHY foreigners can hold positions such as Administrative, Human Resource & Accounts positions.
Do foreigners understand with the local employment laws and regulation, LBD, etc?. Surely, this will leads to preferential on foreign employment over local/citizen and no wonder most of the workers are foreigners!!
2.       WHY Local/citizen, daily working hours is 9, from Monday to Saturday ??
3.       It was found that local employment agencies are helping these companies and have done a LIE in the Permit/visa application to the government authorities in order to help them obtaining “easy channel” work permits or visas as these foreign employees have work permits/visas that are totally different from the jobs that they were given?.  
Should the employment agencies continue to lie?
4.       WHY foreign workers with age 60 and above still allowed to work in Brunei whereas local/citizen is not !.   Is the labour department aware on this?? WHY they still approved their working permit/visa?
Thank you EIDPMO to share and assists on this matter, hope this would entitled the unemployed local/citizen the rights to get a better foothold in the local/foreign companies, new or currently operating in Brunei.
Date:02/01/2017 05:42 PM
Complaint:Dear Sir/Madam,
3 letters were written to DES
Bandar (prepaid meter section)
on june 20, july 13, and oct 6, 2016
regarding 4 units of damaged
air-conditioner after replacement
of electrical meter by DES's
contractor. Despite following up
frequently with DES, no official
response is provided after their
investigations.  I hereby request
EIDPMO to look into this matter.
Thank you.
Date:25/11/2016 05:40 PM

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