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COMPLAINTS

Do you have any comments, complaints or feedbacks regarding the electrical services, oil and gas local business development (LBD) or any other general queries related to the energy sector? Please tweet or tag us on Instagram using #eidpmo_complaints or use the online form. ***Please note that we take your privacy very seriously and any complaints will be treated anonymously. Therefore we seek your cooperation in providing us with your details that will enable us to contact you.


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 Recent Complaints

Name:H
Complaint:any update from market day?until now, belum ada kana call text or email.it just saja saja untuk menghancurkan harapan?
Date:16/12/2017 08:31 AM
Name:N
Complaint:Salam,
Just want to inquire, do you have such policy that if a wife is to be sent working outside Brunei, is it a must for husband and a 4-month old child to join? Does it depend on company policy to provide needs such as visa, accommodation, etc. at the country that a wife is to be sent?

Hope to have your feedback asap.

Thank you.
Date:13/12/2017 07:23 PM
Name:MR G
Complaint:I am currently employed at one of the company in Kuala Belait ,
and i've been working for 4 years in this field, with oil and gas industry. My contract is ending by this coming new year, and i have applied for a new job to continue my career, unfortunetly, i have not receive any call or interview.
i hope and wish that your kind respond could help me giving the opportunity to continue my career. as i am a local Brunei aswell.


Thanks and best Regards
Date:08/12/2017 10:38 PM
Name:annoyed
Complaint:banyak kali sudah bah berutahu yang dalam office ani inda boleh merokok. Masih jua tabiat atu bah. Sudah ku Tanya arah ministry of health but nothing much can be done sal our office ani house setting. Aku seorang saja bah local yang keraja di office and seorang atu macam inda respect. masih merokok dalam office ba. payah bah. bau.... most pekerja dari china. tolong advise macam mana mengatasi hal ini. seorang atu saja ba yang mcm sengaja. nada respect untuk local. sudah cakap pakai bahasa cina, masih inda mahu mahu.
Date:07/12/2017 03:10 PM
Name:Concerned Station Manager
Complaint:To Head of Downstream

im expressing my concerns regarding the Arahan-arahan Penjualan Minyak Gasolin dan Disel which was published by PU/EDPMO/EIDPMO in various years starting from 2006 as the first directive and up to 2012 as the fifth additional directive.

i would like to bring it to your attention, as of current there are plenty of stations in the Brunei Muara District especially in the Mukim Kilanas/Mulaut/Bebatik/Lumpas/Jalan Muara/Mukim Jerudong/Tg.Nangka who are in breach of this Fuel Directives especially selling it those who are foreigners, foreign registered companies, foreign registered vessels and etc. i have read thoroughly these directives and until today, i have never seen an enforcement team doing random inspection to ensure compliance.

My question to you, (i believe YMC is out of the pic) is what are the consequences for breaching these directives for these Retail Stations??
In terms of HSSE, what is the direction of Mr.S?? Please have some sense of urgency for HSSE issues which are in your control i believe. With that in mind, i do believe a dialogue between EIDPMO and the Retail Station Owners/Managers should take place immediately and coming up with strict consequences. #wearelosingsubsidy

Ps, plenty of Drum Runners are feeding the Temburong Bridge Project using subsidised rates.
Some stations are making 30cents a litre margin from selling to these middle mens.

THEY MAKE BND0.30 A LITRE!! 200,000 litres a day. Do the MATH

i will stop here. if there are no immediate action/intervention from EIDPMO by this week.
i will raise this above minister level.

i will not email/call further to provide details. it is your role to investigate
Date:23/11/2017 12:00 AM

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